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03 Dec 2019
In the final release of 2019, SAP are bringing quite a few useful updates to their SuccessFactors HR helpdesk solution. These range from speed and efficiency improvements through to significant enhancements of existing functionality. It’s a release that introduces something for every Employee Central Service Centre user, be they a service agent, a service manager, or an employee.
As usual I’ll split things up into updates around the service agent facing part of the solution (Cloud for Customer, C4C), and the employee facing part of the solution (Ask HR).
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26 Nov 2019
If you have visited thoughtasylum.com much in the past, you may have noticed a change recently. The site has been rebuilt. It isn’t just a makeover, it’s actually a rebuild from the ground-up. In this post I’m going to givealittle bit of background to the what, why and how.
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28 Oct 2019
The i*OS Shortcuts application has a surprising amount of numerical functions tucked away within its calculation actions. These include not only statistical functions, but also some arithmetic functions familiar to many programmers. One of these is the modulus function. Many of you may have used this in your mathematical studies at school. It is frequently used as the basis for time calculations on 12 and 24 hour clocks. But there’s more than one way to apply a modulus.
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